Data protection

1xbed's Privacy Policy
Your data, your rights

Your personal information is a trust we take seriously. This policy clearly sets out how we collect, use, and safeguard that information.

Last Updated: January 2026

We How We protect your information

The key pillars of 1xbed's privacy protection at a glance

SSL Encryption

Every piece of your data and every transaction is protected by 256-bit SSL encryption. No one can intercept it in transit.

Not sold to third parties

Your email address, phone number, or any other personal details are never sold or shared with any third party.

Secure data storage

All data is stored on encrypted servers, with active firewalls and monitoring in place to prevent unauthorized access.

Restricted Access Policy

Only authorized staff can access data on a need-to-know basis. Broader access is strictly controlled.

Regular security audits

Third-party experts regularly audit our systems. Any vulnerabilities found are addressed immediately.

Your control

You always have the right to request access to, correction of, or deletion of your personal data.

01Introduction

1xbed ("we", "us", "platform") is a trusted online gaming service for players in Bangladesh. When you use our site, certain information is shared with us. This Privacy Policy explains in detail what that information is, how it is used, where it goes, and what rights you have over it.

This policy applies to our website 1xbed.bioapplies to. By accessing the site or creating an account, you are deemed to have accepted this Privacy Policy. Please read it carefully in full.

This policy has been written in plain language so you can understand it easily. If anything is unclear, please get in touch with our support team.

02What information we collect

1xbed only collects information that is genuinely necessary to provide the service. We never collect data that serves no purpose.

Directly Provided Information

  • Name and username
  • Mobile number or email address
  • Date of birth (for age verification)
  • Payment details (bKash/Nagad number, etc.)
  • Identity verification information (where required)

Automatically Collected Information

  • IP address and device type
  • Browser type and language settings
  • Which pages you visited on the site and when
  • Gaming activity logs (which games you played, how long)
  • Cookie and local storage data
Important: We never store your password in plain text. Passwords are always encrypted using a strong hashing algorithm.

03Purpose of data use

1xbed uses your information only for specific, legitimate purposes. These purposes are clearly outlined below:

Purpose Description Basis
Account management Registration, login, and profile updates Contract compliance
Payment processing Confirming deposits and withdrawals Contract compliance
Fraud prevention Detecting unusual activity Legal obligations
Customer Support Issue Resolution & Complaint Handling Legitimate interest
Promotional offers Sending relevant bonuses and offers Consent
Service improvement Improving the site experience Legitimate interest

If you do not wish to receive promotional messages, you can opt out at any time by contacting our support team.

04Data sharing

1xbed never sells your data. However, in limited circumstances, information may be shared with trusted third parties:

Payment processors

Only the minimum information required to process transactions via bKash, Nagad, or Rocket is shared with the respective payment gateways. These parties maintain their own security standards.

Legal authorities

Necessary information may be disclosed to law enforcement authorities pursuant to a court order or a legitimate request from a regulatory body.

Technology service providers

Limited data is shared with technology partners responsible for site hosting, analytics, and security services. They operate under strict confidentiality agreements.

We never sell or transfer your information to third-party advertisers or for any commercial purpose.

05Cookie Policy

1xbed uses cookies to make your experience on the site smoother and more personalized. Cookies are small text files stored in your browser.

Types of cookies we use

  • Essential cookies: These are essential for maintaining your login session and ensuring security.
  • Functional cookies: Used to remember your language preference and other settings.
  • Analytics cookies: Used to understand which pages are most visited and to improve the site.
  • Performance cookies: Used to measure site loading speed and performance.

You can manage cookies through your browser settings. Please note that disabling essential cookies may cause some features on the site to stop working.

06Data retention period

How long we retain your information depends on its type and applicable legal requirements. The general rule is that data is kept for as long as your account remains active.

  • Account information: Up to 5 years after account closure
  • Transaction records: Up to 7 years in accordance with financial regulations
  • Customer support conversations: 2 years after resolution
  • Analytics data: Anonymized for the long term

If you request account deletion, we will action it as promptly as possible. However, certain information may need to be retained for a specified period due to legal obligations.

07Your Rights

You have the following rights regarding your personal information. 1xbed respects these rights and is committed to helping you exercise them:

Right of access

You can request to know what information we hold about you.

Right to rectification

You can request corrections to any inaccurate or incomplete information.

Right to erasure

You may request deletion of your data under certain circumstances.

Right to restrict processing

In certain cases, you can request that the processing of your information be restricted.

Data portability

You can receive your information in a readable, portable format.

Withdrawal of Consent

You may opt out of the use of data processed on the basis of consent at any time.

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.

08Security measures

1xbed follows industry-standard technologies and practices to protect your information. The core components of our security framework are:

  • TLS 1.3 / 256-bit SSL Encryption — all data transfers are secured
  • Bcrypt password hashing — passwords are never stored in plain text
  • Two-factor authentication (2FA) support — an extra layer of security for your account
  • Real-time fraud detection system — instantly flags unusual activity
  • Automatic session timeout — logged out when inactive
  • Regular penetration testing — conducted by third-party security experts
No one can guarantee 100% security on the internet. However, we take every precaution possible. If you suspect a security issue, change your password immediately and contact support.

09Protection of Minors

1xbed strictly does not provide services to anyone under the age of 18. Age verification is carried out at the point of registration. We do not knowingly collect personal information from minors.

If we have reason to believe a user is under 18, we will immediately suspend their account and delete the associated data. Parents or guardians with any concerns are welcome to contact our support team.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

10Policy updates

Our services and legal requirements may change over time, and this Privacy Policy may be updated accordingly. If any significant changes are made, we will notify you in the following ways:

  • Displaying a notice on the site homepage
  • Sending messages to your registered mobile number or email address
  • Consent to updated policy requested at login

Continued use of the site after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

11Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us directly. Our team is always ready to help.

Live chat
24/7 Support Available

Privacy General Questions

Answers to the most frequently asked questions

No, not at all. 1xbed never sells your personal data to third parties. Our business model does not rely on selling data — we simply want to give you the best gaming experience possible.

Yes, completely secure. Your bKash, Nagad, or Rocket number is protected with 256-bit SSL encryption. Payment processors comply with the international security standard PCI-DSS.

Yes, you have the right to request deletion of your data. Please contact our support team. Please note, however, that financial transaction records are required to be retained for a specified period for legal reasons.

Partially, but some features will not work. Disabling essential cookies required for login sessions and security may prevent you from accessing your account. Turning off analytics and preference cookies should not cause any major issues with general site use.

If we make significant changes, we'll post a notice on the site homepage and send a message to your registered number. You'll also be asked to consent to the updated policy at login. You can always check the "Last Updated" date at the top of this page.

Play safe, enjoy with peace of mind

Your privacy is our highest priority. Join 1xbed and enjoy fish games, slots, Live Casino, and much more in a fully secure environment.

256-bit
SSL Encryption
24/7
Security monitoring
0%
Data selling
100%
Your control
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